Privacy Policy

Privacy Policy
This Privacy Policy ("Policy") explains the policy regarding the collection, use, disclosure and transfer of information about a visitor (“User” / “you”) to our digital channels as listed below, by Cityinfo Services Pvt. Ltd. (“Cityinfo”) for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "Services").

The extent and type of information we receive from you depends on the information you provide to us through our contact mailboxes, on call, and/or through registration processes on our site, amongst others.

This Policy forms part and parcel of the Terms of Use. By using our website or its services, you consent to collection, storage, use, transfer, share and distribute the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Use of Information
We may use the information for the purpose such as to:

i. Personalize User experience and to allow us to deliver the type of content and product offerings in which you are most interested.

ii. Improve our website in order to better serve you.

iii. Allow us to better service you in responding to your customer service requests.

iv. Communicate with you periodically regarding your order or other Cityinfo services that may be applicable to you.

Cityinfo makes the following information about commercial properties available to Users on our website and other digital platforms: lease deal information (which may include, but is not limited to, rental rates, leased square footage, lease terms, floor(s) leased, tenant names, real estate broker name, etc.), sales transaction information (including, but not limited to price, buyer, seller), and related building information (which may include, but is not limited to, building pictures, landlord name, address, building name, year built, building class, approval details etc.)

Disclosure of User Information
Cityinfo does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners, sales team or company representatives for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on offerings to our viewers. We also disclose User information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

We take precautions to protect your information. When you submit sensitive information via the digital channel, your information is protected both online and offline.

Wherever we collect sensitive information (such as property details and personal information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you still have concerns about database security, you can contact Cityinfo Services support by email at

Sharing Information
Cityinfo Services is committed to the following principles:

i. We are, transparent, fair and open about our practices and policies concerning the collection and use of information.

ii. We utilize our Users and leading edge technology to build and maintain the most comprehensive, accurate and up-to-date database possible of information regarding commercial properties, including building information (such as building pictures), completed lease deal information (such as rental rates, leased square footage, tenant names, real estate broker names and salesperson names), sales transaction information (including, but not limited to price, buyer, seller, cap rate and NOI), and related property, tenant and market information.

iii. We comply with all applicable laws. We will monitor privacy and data protection developments. We encourage Users to respect compliance programs with respect to their own use of Cityinfo’s digital platforms.

Sources of Cityinfo Commercial Property Information
Information contained on Cityinfo’s digital channels about third party listings have either been submitted by the owner of that information of collected by Cityinfo’s research team. Our sources of information include aggregation of information provided by listers and such commercial property information which is openly and freely available. Data providers may only contribute information to Cityinfo that they have a legal right to provide but Cityinfo assumes no responsibility for either i. the information being accurate or ii. the data provider having a legal right to provide this information.

Information on Cityinfo’s digital channels may be readily available without restriction from any number of different data sources. The following types of information may be reflected in the database:

i. Public records : Records created and maintained by government agencies and open for public inspection and use.

ii. Publicly available information: Information that is available to the general public from non-governmental sources.

iii. Non-public available information: Information that is privately owned and is not available to the general public or that is generally offered for a fee for use and redistribution without restriction.

iv. Openly available information: Information that has been made available without restriction by a property’s representatives, typically for their own convenience, competitive advantage, business benefit, or other commercial purposes.

v. Freely available information: Information that is accessible or available on the Internet or from other offline sources.

vi. Derived information: Partial or derived information from any combination of the above sources that are assembled, aggregated, appended, calculated, or associated together.

"Cookies" (i.e. small text files placed on your computer when you first visit the site) are used on our website. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it.

Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors, unless we obtain your permission to do so. If you visit Cityinfo’s digital channels to read or download information, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the site in aggregate form to make our digital channels more useful and attractive to you. Otherwise, you can still access most of the features on the Cityinfo website even without accepting a cookie.

By accessing this website, you indicate your acceptance of this Privacy Policy.