The extent and type of information we receive from you depends on the information you provide to us through our contact mailboxes, on call and/or through registration processes on our site, amongst others. The type of information collected are:
- Email ID
- Phone number
- In case of listing the property, the details of the property (collectively referred as the “Information”)
- Your browsing history on our website
Consent for Collection of Information
Users may make changes and updates to the Information provided by you on the Services. Any changes you make through the Services shall be updated by Cityinfo and will be reflected on the Services. All the changes that Users require and request Cityinfo to make may not be effective immediately. Cityinfo will endeavour to address request(s) by Users as soon as reasonably practicable.
To review, correct, update, suppress, delete, withdraw or otherwise limit Cityinfo’s use of Users’ Information that has been previously provided to Cityinfo, Users must email, call or write to the customer service personnel and clearly describe the request. The request must clearly state what Information the Users would like to change, suppress, withdraw or limit. Cityinfo will try its best to comply with such requests. However, if certain Information by their inherent nature are not capable of change/removal, then such Information shall not be removed or changed and Cityinfo shall not be held responsible/liable for the non-compliance.
If Users submit any personal information of other people to the Services, such Users represent that they have the authority to do so and to permit Cityinfo to use such information in accordance with this Policy.
Use of Information
We may use the Information provided by you for the following purposes:
- Personalize User experience and to allow us to deliver the type of content and product offerings in which you are interested
- Improve our Website in order to better serve you
- Allow us to better service you in responding to your customer service requests
- Communicate with you periodically regarding the service you are availing from Cityinfo or the Cityinfo services that may be applicable to you
- The Information relating to your property may be displayed on the website which may be accessed by our other Users to lease/rent or buy the property. It may be used to solicit customers for your property
Disclosure of User Information
Cityinfo does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners, sales team or company representatives for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on www.cityinfoservices.com
(and all website pages therein) and offerings for our Users, including https://properties.cityinfoservices.com
. If at any time Users wish to stop receiving email marketing communications from Cityinfo, they shall let Cityinfo know by emailing us. If Users opt-out of receiving marketing-related messages from Cityinfo, Cityinfo may still send them important administrative messages which the User cannot opt-out from receiving.
Cityinfo may disclose your Information if it believes it to be necessary or appropriate:
- Under the laws applicable and in force in India
- To comply with legal process
- To respond to requests from public and the Government authorities
We also disclose User information, on obtaining your consent to third parties, in which case your personal information will be subject to their privacy policies.
We take precautions to protect your information. When you submit sensitive information via the digital channel, your information is protected both online and offline.
Wherever we collect sensitive information (such as property details and personal information) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service or service delivery) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If Users have reason to believe that their interaction with Cityinfo Services are no longer secure, it is their duty to immediately notify Cityinfo of the problem by contacting the customer service personnel and Cityinfo shall take necessary action as Cityinfo may deem fit, under the circumstances. Cityinfo shall not be held responsible for any disclosure of information herein which results from the Users’ failure to keep their Information secure. If you have concerns about database security, you can contact Cityinfo Services support by email at firstname.lastname@example.org
“Cookies” (i.e. small text files placed on your computer when you first visit the site) are used on our website. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it.
Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors, unless we obtain your permission to do so. If you visit Cityinfo’s digital channels to read or download information, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the site in aggregate form to make our digital channels more useful and attractive to you. Otherwise, you can still access most of the features on the Cityinfo website even without accepting a cookie.
Updates to this Policy
Cityinfo reserves the right to change, amend, modify or alter this Policy, from time to time, at its sole discretion. The Users are advised to look at the “Last Updated” legend on the Services to see when this Policy was last revised. Changes made to this Policy will become effective when they are posted on the website. The Users’ use of the Services following these changes shall mean that they have accepted the revised Policy.
If you have any grievance, please contact the following person- Property Portal Webmaster
Cityinfo Services Pvt. Ltd.,
Ground Floor, Aurbis Concord,
No.10, Richmond Road, Bangalore – 560025 email@example.com
Last updated on 17th November 2020